On Sept 7, 2014 we experienced a major flood in our condo. Without Maggie Fernandez and Van Thomas we would not have had a positive result.
It took 7 months to resolve our predicament (back and forth with insurance company) including payment, contractors, mold remediation and repairs to existing fixtures.
What looked to be a horrific situation turned out to be a thoughtful and caring process due to Maggie and Van.
We are so very grateful to have had them advocate for us.
Jack & Caryl Coconut Creek, FL October 12, 2015
It is my pleasure to recommend Property Claims Consulting, Inc. to handle any insurance claim that may arise.
One of my rental units had damaged walls, warped wood floors and an unhappy tenant, due to an air conditioner leak. Since I was not aware that I could file a claim for this loss, I was prepared to pay for the dry-out myself and braced myself for losing several months of rental income.
Fortunately, my water restoration company recommended Property Claims Consulting. Van Thomas and Maggie Fernandez, the owners of the company, inspected the damages, reviewed my policy and advised me that I should have coverage under my policy. They then proceeded to file the claim with my insurance company, met with the adjuster and handled all aspects of the claim. Van and Maggie worked with me, my air conditioner technician and plumber. They kept me in the loop of everything that was going on with the claim process.
At the end of the day, they were able to get me more than enough to pay for the cost of drying out the unit, replace the wood floors, repair and paint the walls. On top of that, they were able to get me reimbursement for three months of lost rents!
I understand that Van, the owner of Property Claims Consulting, Inc. is a 40-year veteran of the insurance industry. He knows how to interpret the policies, how to prepare a comprehensive estimate and how to negotiate the settlement.
In addition to my residence, I own several rental properties and will not hesitate to call Property Claims Consulting first for any questions relating to possible insurance claims.
Joseph K. Attorney October 12, 2015
On Oct. 8, 2014 my ill husband and I were awakened by the security guards of our condo banging on the door. The black hose of our washer had burst and to our horror, we and our downstairs neighbor were inundated with water everywhere.
Maggie came up, introduced herself and carefully and gently explained the work that she and Van do. Frankly, I had never heard of it, but we were at a loss and didn’t even know where to begin. It was an extremely stressful time for me because my husband was very ill. I was sole caretaker and he has since passed on.
Van and Maggie took hold, worked with the insurance companies on my behalf. They were very knowledgeable about what had to be done and did it. The two of them eased the way for me and helped me make decisions that I would never have been able to make myself at this trying time.
They are very professional, trustworthy and definitely an asset to anyone who has need of their services. I will be eternally grateful that there was a Van and Maggie in my time of need.
Frieda R. Coconut Creek, FL October 12, 2015